Aging Services Consulting
Aging Services Consulting
Increasing revenue and stabilizing markets for your senior care, senior living, skilled nursing, pharmacy, or other long-term care organization has never been more important. For decades, Stackpole & Associates has helped assisted living residences, skilled nursing centers, hospitals, and others do that by optimizing brand reach, customer acquisition, and care delivery outcomes.
Our experienced team uses science-based, strategy-driven research, consulting, training, and organizational development to identify and facilitate effective ways to take you to the next level rapidly, efficiently, and affordably. We produce the highest possible value for our clients through our combined intelligence, integrity, resources, and quality. Contact us today and let’s get started.
Increasing revenue and stabilizing markets for your senior care, senior living, skilled nursing, pharmacy, or other long-term care organization has never been more important. For decades, Stackpole & Associates has helped assisted living residences, skilled nursing centers, hospitals, and others do that by optimizing brand reach, customer acquisition, and care delivery outcomes.
Our experienced team uses science-based, strategy-driven research, consulting, training, and organizational development to identify and facilitate effective ways to take you to the next level rapidly, efficiently, and affordably. We produce the highest possible value for our clients through our combined intelligence, integrity, resources, and quality. Contact us today and let’s get started.
Services
Market Research
We work closely with clients to design and implement approaches that clients accept and trust, and produce bottom line results.
Strategic Planning
We provide expert guidance in crafting compelling marketing strategies and plans tailored to the unique needs of healthcare, health tourism, and aging services organizations.
Marketing
Stackpole & Associates specializes in industry-specific Direct to Consumer (D2C) and Business-to-Business (B2B) marketing solutions.
Sales
Stackpole & Associates designs, implements and monitors the effectiveness of sales systems built around the applications of key influence factors.
Organizational Development
Stackpole & Associates works with its clients to map out, understand, and effectively manage cultures.
Training
Stackpole & Associates offers a variety of training options that can be to suit your needs.
What Our Clients Say
“Once again, Irving, thank you very much and please feel free to use me as a professional reference in the future should the opportunity arise”
“I want to thank you and Lynn for your help. The half hour I spent with Lynn on the phone while driving back to Boston was perhaps the most, shall I say, productive of my life. The set up work he did with the Globe reporter made all the difference.”
“On behalf of the management team and myself, please accept my congratulations on many jobs well done, and I look forward to our continued professional relationship.”
Resources
The 5th scenario: Winners take all, from the April 2026 New England Administrator Journal
I was recently reminded of an industry event in 2015, which prompted further consideration. The title of this article, “The 5th scenario,” is a deliberate takeoff on one of Michael Lewis’ lesserknown books, “The Fifth Risk,” which I recommend to anyone interested in a deeper understanding of institutions’ role in maintaining democracy, and the current […]
What’s on the way in 2026?: New challenges for long-term care leadership
As 2026 begins, cue up the music to: “Anything Goes!”and poor outcomes.” Long-term care (LTC) executives are navigating one of the most transformative periods the industry has seen. The combination of workforce upheaval, payment reform, demographic shifts, and shifting public expectations is redefining how providers deliver care, manage operations, and lead teams. For executives, the […]
The cost of a slow fail: Leaving money on the table in senior living
The senior living market in the United States is an underdeveloped opportunity, with low acceptance, negative perceptions and muddled messages. This is a 30-year, slow fail. Despite the significant demographic opportunity presented by aging baby boomers, Generation X and Generation Y, the reluctance to embrace elective housing options is rooted in the current cultural metaphors. […]
Critical Incident Tracking: Safeguarding Medicaid Residents and Your Operation
The Rising Focus on Incident Tracking Federal oversight of assisted living is tightening, and one of the clearest areas of scrutiny is critical incident reporting. Medicaid agencies—and the federal government behind them—are sharpening their focus on resident safety. Events like falls, medication errors, elopements, and suspected abuse are no longer viewed as isolated “issues.” They […]
Federal Oversight in Assisted Living: What Leaders Need to Know Now
Assisted living communities operate under various levels of state regulation. Each state has developed its own approach—some comprehensive, others minimal—and operators have learned to adapt within those boundaries. And industry groups have steadfastly adhered to a “social model” to differentiate assisted living from a medical model, and to avoid the regulation and oversight that would […]
The whatchamacallit problem: The very high price of brand confusion
Residential long-term care in the U.S. faces significant market and marketing challenges rooted in systemic label and brand confusion. These issues stem from inconsistent definitions, regulatory fragmentation, consumer misconceptions about financing, and opaque insurance practices, all of which create barriers to informed decision-making and equitable access to care. This branding confusion has been exacerbated by […]