Organizational Development
“It is not necessary to change. Survival is not mandatory.”
W. Edwards Deming
If an organization is unable to effectively deliver the services desired or required by customers and consumers, that organization will not succeed. While there are many definitions of ‘success’, all organizations share the need to:
- Have a clear purpose, which is understood by all the key constituencies
- Coordinate and manage resources – especially human resources
- Understand and respond effectively to the organization’s culture.
- Deal effectively with conflict
These traditional managerial responsibilities become even more challenging when organizations experience mergers, oppositions, investments, rapid growth or down sizing. The need for effective and careful Organizational Development is paramount in any environment undergoing significant change.
In addition to the external changes referred to above, organizations are frequently challenged by internal conflicts which are the inevitable consequence of environmental shifts. As many managers know all too well, conflict can tear the fabric of an organization disrupting operations, damaging customer relations, damaging morale and increasing costs and turnover. While conflicts cannot be avoided, people can be taught to handle conflicts constructively, minimizing their negative effects and creating positive outcomes.
Stackpole & Associates works with its clients to map out, understand, and effectively manage cultures. We deliver training and coaching for conflict management, as well as planning for and management organizational change.
Resources for Health Tourism, Aging Services, and Healthcare
Perceptual Mapping in Medical Travel
Improve your competitive position in the medical travel and health tourism markets through perceptual mapping
How to Handle Brand Recovery in Health Tourism
Sometimes bad things happen. For your service organization, the bad event can range from a poor service experience to serious injury and even death. And sometimes bad events are outside of your control: global pandemic, natural disasters, conflict, or war. How brand managers respond to these situations makes an enormous, even existential difference. Brand recovery, […]
Webinar Insights: Elevating Transitions of Care with Dr Brian Jack.
In the ever-evolving landscape of healthcare, the demand for seamless transitions of care remains paramount. To illuminate this critical aspect of patient care, Stackpole & Associates with Project Red Solutions, hosted an enlightening webinar, “A New Standard of Practice in Discharge & Transitions of Care,” featuring the esteemed Dr. Brian Jack, founder of Project RED […]
A Look Into The Hybrid Future of Medical Tourism
Medical tourism has been changed by the COVID-19 pandemic
The (tentative) Recovery of Medical Tourism
Medical tourism has been changed by the COVID-19 pandemic
Pandemic impacts on medical tourism
Medical tourism has been changed by the COVID-19 pandemic
Transitions of Care – Marketing Value with Data
The value equation – the major market shift The fundamental shift which is occurring in healthcare at large, and post-acute care, is placing cost and quality in the same equation – this is value. Outcome / Price = Value In a period of market decline such as we are now experiencing, post-acute care providers must be involved […]
How local resources and market characteristics make all the difference
One size does not fit all in wellness and medical travel. This has been confirmed again from a recent study that looks at 39 countries and regions. The findings suggest that market opportunities are very much defined by the maturity of the local market as well as the availability of local resources and infrastructure. Marketing […]
Re-imagining health tourism
The pandemic has shown that opportunity in the medical tourism markets may not be sustainable; in fact, the markets are vulnerable. When thinking about health, dental & medical tourism, most of us think of someone traveling from one location to consume services in another location. Health tourism, including medical tourism has so far been thought […]
Health Tourism Outside the Box; It’s bigger out there!
How we think about health or medical tourism might be obstacles that limit the growth of business. The way we conceptualize “health tourism” defines the service and, in many cases restricts our approach to building a sustainable business. Our thinking is a barrier and limits our options. Outside the box, the markets for wellness, health, […]