Organizational Development
“It is not necessary to change. Survival is not mandatory.”
W. Edwards Deming
Organizational Development
“It is not necessary to change. Survival is not mandatory.”
W. Edwards Deming
If an organization is unable to effectively deliver the services desired or required by customers and consumers, that organization will not succeed. While there are many definitions of ‘success’, all organizations share the need to:
- Have a clear purpose, which is understood by all the key constituencies
- Coordinate and manage resources – especially human resources
- Understand and respond effectively to the organization’s culture.
- Deal effectively with conflict
These traditional managerial responsibilities become even more challenging when organizations experience mergers, oppositions, investments, rapid growth or down sizing. The need for effective and careful Organizational Development is paramount in any environment undergoing significant change.
In addition to the external changes referred to above, organizations are frequently challenged by internal conflicts which are the inevitable consequence of environmental shifts. As many managers know all too well, conflict can tear the fabric of an organization disrupting operations, damaging customer relations, damaging morale and increasing costs and turnover. While conflicts cannot be avoided, people can be taught to handle conflicts constructively, minimizing their negative effects and creating positive outcomes.
Stackpole & Associates works with its clients to map out, understand, and effectively manage cultures. We deliver training and coaching for conflict management, as well as planning for and management organizational change.
Resources for Health Tourism, Aging Services, and Healthcare
Decentralization of Trials and the Next Generation of Clinical Research
Irving Stackpole to chair panel discussion at the C3 Davos of Healthcare™ NYC Summit, September 14, 2026 Clinical trials have long been anchored to major academic medical centers, but that model is changing fast. Digital health tools, remote monitoring, AI-driven data platforms, and connected devices are enabling decentralized clinical trials (DCTs) that reach broader, more […]
It’s Easier to Get a Diagnosis Across a Border Than a Body: Irving Stackpole on Digital Health, AI, and the Future of Medical Tourism
Below is a recap of the key ideas from the workshop. When Irving Stackpole, President of Stackpole & Associates, took the virtual stage for this HTDC/MedTourConnect educational workshop, he opened with fair warning: this would be different from the presentations that came before it. What followed was a candid, expert-level walkthrough of how digital technology […]
The 5th scenario: Winners take all, from the April 2026 New England Administrator Journal
I was recently reminded of an industry event in 2015, which prompted further consideration. The title of this article, “The 5th scenario,” is a deliberate takeoff on one of Michael Lewis’ lesserknown books, “The Fifth Risk,” which I recommend to anyone interested in a deeper understanding of institutions’ role in maintaining democracy, and the current […]
Segmentation Strategies for Growth
The cross-border trade in wellness, health, and medical services has evolved from a niche market into a global phenomenon. With the global markets projected to reach $87.33 billion by 2030, understanding how to effectively market different segments within this expansive ecosystem has become crucial for providers, destinations, and intermediaries alike. Drawing insights from decades of […]
CONFLICTED ASSUMPTIONS: INDIA’S MEDICAL VALUE TRAVEL MARKETING MESSAGES
The chronology of the Indian government’s marketing communications rhetoric about medical services exports (commonly referred to as “medical tourism”) from 1990 to 2024 reveals a clear evolution from basic economic liberalization to global leadership positioning. These marketing messages have progressed through distinct phases, consistently emphasizing cost advantages, quality claims, and international competitiveness. It has also […]
Roundtable: Is stem cell therapy the future of health care?
On TRT World’s Roundtable, Irving Stackpole joins experts from King’s College London and Cellcolabs to explore the risks, hopes, and hype around regenerative treatment and medical travel. 📺 Watch the full discussion with Enda Brady on TRT World . #StemCells #MedicalTourism #RegenerativeMedicine #TRTWorld #Roundtable
Why Healthcare Mergers Fail: Lessons in Culture, Strategy & Stakeholder Buy-In
Strategic partnerships between hospitals are increasingly sought for financial sustainability. This is undoubtedly true in the US, although not exclusively. These potential alliances are often undertaken under the guise of improved efficiencies and better patient care. However, not all collaborations succeed. Understanding what makes healthcare partnerships work and why they sometimes fail can conserve public […]
Medical Travel in 2025: How Trump’s Policies Are Changing the Game
President Donald Trump’s recent executive orders and policy changes are poised to have a significant impact on medical travel—both into and out of the United States. In our recent webinar, US Medical Travel 2025 & Beyond: The Trump Effect, Elizabeth Ziemba and I explored the shifting landscape and what these changes mean for patients, providers, […]
Shocked, But Not Surprised: Violence in Healthcare as a Symptom of Systemic Failure
Violence in and around healthcare is far greater than generally reported and is escalating at an alarming rate. This phenomenon presents a new and deeply concerning political, operational, and cultural threat to the very institutions meant to protect and heal us. The recent assassination of UnitedHealthcare CEO Brian Thompson underscores the extent of public anger […]
The Role of Case Managers in Addressing the Care Crisis
We are in the midst of a caring crisis in the United States’ healthcare system. Case managers can play a crucial role in navigating and mitigating this crisis, especially in the realm of chronic care and long-term support services. Understanding the Caring Crisis The caring crisis is multifaceted, rooted in an aging population, a fragmented […]