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Mobile compatible website – more important for senior care

Mobile compatible website – more important for senior care November 22, 2015

Marketing, research and business development consultant in healthcare, human services and senior living.

Is your website mobile compatible?Mobile compatible website

Most of us have known for a long time that people everywhere are increasingly accessing the internet on a range of devices. No longer is it safe to assume that a visitor to your company website will be using a traditional desktop or laptop computer – there is a good chance that she will be using a tablet or a handheld Smartphone.

Traditional websites, even those developed a few years ago, were not commonly formatted as mobile compatible, and do not render well on today’s modern devices. While some industries have been quick to respond by transitioning their companys’ websites to mobile compatible formats, many decision-makers in the senior-care industry are not yet aware that this is an important issue which can affect the bottom-line of their businesses.

This article provides general information and key considerations about the importance of mobile compatibility for senior executives and marketing/communications staff in assisted living, skilled nursing, and home care. It also includes Google’s mobile-friendly test, which will let you know immediately whether or not your site is mobile-compatible.

What is a Mobile-Friendly Website?

Generally speaking, a mobile-friendly website is a site that is designed to display properly on smaller screens, such as iPhone or Android smartphones, or intermediate sized tablets. Standard desktop websites do not render well on these devices, whereas a mobile-optimized site adjusts to the smaller screen size and formats the content and interface in a mobile-friendly manner, including:

  • Larger, easier to read text
  • Mobile-friendly navigation
  • Touch-friendly buttons and page elements
  • Faster download speed

Why is a Mobile-Friendly Website Important?

With more and more visitors accessing your company website on mobile devices, it is important to make sure that all of your visitors have a positive experience, regardless of what type of device they’re using to get there. If your website takes too long to download, or is not easy to use on a mobile device, they may move along to a competitor. Having a mobile-friendly website brings with it several key advantages, including:

  • Improved search visibility
  • Improved user experience
  • Increased lead generation
  • Improved brand identity

As of April 21, 2015, Google began giving preference to mobile-optimized sites in mobile search results. If even a small portion of your target visitors are on mobile devices, this coud be quite significant for your online visibility. Ultimately, the better an experience you can provide for your mobile visitors, the better the chance they will convert into new business. And if you’re in the senior care industry, you never know where or when those conversations about planning and caring for an aging family member are going to take place. Whether you run an assisted living community, a skilled nursing center, or a home care agency – is important that your website is ready to work on any device that your target visitors may be using, wherever they may be.

How Do I Know Whether Our Company Website is Mobile-Friendly?

Generally speaking, you will be able to tell whether your website is mobile-friendly if it scales to display content and navigation in a way that is optimized to be user-friendly on smaller screens. If you’re not sure, Google offers a Mobile-Friendly Test that makes it easy to check – simply enter your URL and Google will tell you whether or not your site fails or passes the test. If it passes – you are in good shape; if it fails you should look into converting your site to a mobile-friendly format sooner rather than later.

Enter Your Site’s URL Here to Test Mobile-Compatability

What Is Involved with Creating a Mobile-Friendly Website?

If your website is not currently optimized for mobile viewing, converting it into a mobile-friendly format will offer some level of development. Unfortunately, there is no simple switch you can flip to make your site instantly mobile-optimized. However, if your current website is well-designed, well-coded, and utilizes a database-driven content management system (CMS), the process may be as simple as updating your existing page templates. In other cases, your site may require more significant development and will need to be rebuilt in some fashion. In either case, you can maintain your existing design scheme and content, or if you’ve been contemplating a redesign anyhow, combining a design upgrade with a mobile-friendly update is a practical opportunity to elevate your organization’s entire web presence in one consolidated effort.

The two most common approaches to mobile websites are to either design a separate site optimized for handheld devices, or to develop your main site so that it utilizes a “responsive design” that scales to any screen size. While there may be particular cases where a separate mobile site may make sense, responsive design has increasingly become the modern standard. Having a single website that scales across all devices – from desktop down to tablet and handheld – may be more involved to develop up-front, but over time the improved efficiency of maintaining a single site, rather than two, is undeniable.

So What Next?

If you are contemplating a mobile update and/or redesign for your company website, you will most likely need to coordinate planning with a qualified web developer. If you would like a complementary assessment of your organization’s website, feel free to contact us and we will be happy to provide you with recommendations and estimates for turning your aging senior care website into an efficient, modern business tool.


Marketing, research and business development consultant in healthcare, human services and senior living.

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