Organizational Development
“It is not necessary to change. Survival is not mandatory.”
W. Edwards Deming
Organizational Development
“It is not necessary to change. Survival is not mandatory.”
W. Edwards Deming
If an organization is unable to effectively deliver the services desired or required by customers and consumers, that organization will not succeed. While there are many definitions of ‘success’, all organizations share the need to:
- Have a clear purpose, which is understood by all the key constituencies
- Coordinate and manage resources – especially human resources
- Understand and respond effectively to the organization’s culture.
- Deal effectively with conflict
These traditional managerial responsibilities become even more challenging when organizations experience mergers, oppositions, investments, rapid growth or down sizing. The need for effective and careful Organizational Development is paramount in any environment undergoing significant change.
In addition to the external changes referred to above, organizations are frequently challenged by internal conflicts which are the inevitable consequence of environmental shifts. As many managers know all too well, conflict can tear the fabric of an organization disrupting operations, damaging customer relations, damaging morale and increasing costs and turnover. While conflicts cannot be avoided, people can be taught to handle conflicts constructively, minimizing their negative effects and creating positive outcomes.
Stackpole & Associates works with its clients to map out, understand, and effectively manage cultures. We deliver training and coaching for conflict management, as well as planning for and management organizational change.
Resources for Health Tourism, Aging Services, and Healthcare
The 5th scenario: Winners take all, from the April 2026 New England Administrator Journal
I was recently reminded of an industry event in 2015, which prompted further consideration. The title of this article, “The 5th scenario,” is a deliberate takeoff on one of Michael Lewis’ lesserknown books, “The Fifth Risk,” which I recommend to anyone interested in a deeper understanding of institutions’ role in maintaining democracy, and the current […]
Segmentation Strategies for Growth
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CONFLICTED ASSUMPTIONS: INDIA’S MEDICAL VALUE TRAVEL MARKETING MESSAGES
The chronology of the Indian government’s marketing communications rhetoric about medical services exports (commonly referred to as “medical tourism”) from 1990 to 2024 reveals a clear evolution from basic economic liberalization to global leadership positioning. These marketing messages have progressed through distinct phases, consistently emphasizing cost advantages, quality claims, and international competitiveness. It has also […]
Roundtable: Is stem cell therapy the future of health care?
On TRT World’s Roundtable, Irving Stackpole joins experts from King’s College London and Cellcolabs to explore the risks, hopes, and hype around regenerative treatment and medical travel. 📺 Watch the full discussion with Enda Brady on TRT World . #StemCells #MedicalTourism #RegenerativeMedicine #TRTWorld #Roundtable
Why Healthcare Mergers Fail: Lessons in Culture, Strategy & Stakeholder Buy-In
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Medical Travel in 2025: How Trump’s Policies Are Changing the Game
President Donald Trump’s recent executive orders and policy changes are poised to have a significant impact on medical travel—both into and out of the United States. In our recent webinar, US Medical Travel 2025 & Beyond: The Trump Effect, Elizabeth Ziemba and I explored the shifting landscape and what these changes mean for patients, providers, […]
Shocked, But Not Surprised: Violence in Healthcare as a Symptom of Systemic Failure
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The Role of Case Managers in Addressing the Care Crisis
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AI in Healthcare & Ageing Services: The “Gold” or the “Rush”?
The golden promise of Artificial Intelligence is everywhere. But where are the results? Famously, more money was made by boomtown merchants and opportunists during the gold rushes of the late 19th century than was generated from ore extracted by mining operations. [1] Could this grift apply for AI in healthcare and ageing services? These questions […]
Perceptual Mapping in Medical Travel
Improve your competitive position in the medical travel and health tourism markets through perceptual mapping