The heart & soul of long-term care are the people who provide care. Without caregivers, the orga...
Consumer Engagement v. Price Sensitivity
Engaged or Worried? Consumer engagement in healthcare is the goal of conservative health reform advo...
Healthcare sales success: listen more, talk less
What Is “Sales”? Too Many Words, Not Enough Information When you say “salesperson”, most peo...
The doctor won’t see you now: Wait times & access
Wait times for doctors have been increasing, according to recent reports. These wait time increases ...
SNF occupancy; What happens if we ignore this?
Occupancy in skilled nursing has stalled, and is declining in many marketplaces. What happens if we ...
New Year’s Resolution – Healthy Healthcare System
We Americans, like so many others in the developed world, like to make resolutions at the start of t...