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Patient’s Voice: Seeking Affordable, Quality Dental Care in Mexico

Patient’s Voice: Seeking Affordable, Quality Dental Care in Mexico November 4, 2015

Marketing, research and business development consultant in healthcare, human services and senior living.

With the help of Dental Departures, Carol and Ken Purves*, residents of British Columbia, Canada traveled to Los Algodones, Mexico for dental work at a fraction of the price of dental care in their home country.

Friends of the Purves that live in Arizona during the winter told them about dental care they received in Los Algodones, just 11 miles from Yuma, Arizona. The more the Purves heard positive stories about the dental work in Los Algodones, the more confident they became in exploring dental options outside of Canada.

While researching online, an ad popped up for Dental Departures. Carol inquired and engaged in a Comprehensivehour and a half phone call that resulted in the Purves decision to travel to Mexico. The employee of Dental Departures made Carol and Ken feel comfortable, answered all their questions, and understood Ken’s specific worries due to previous health issues.

Dental Departures contacted the dental office and scheduled their appointments. The proposed cost of the dental work plus the flights to Mexico was less than 1/3 of the price of the dental care in Canada.

At the airport in Yuma, Arizona, the Purves were greeted at the airport by transportation provided by the dentist’s office. After a short drive across the border, they arrived at the hotel that is partnered with the office. On the first night at the charming and clean hotel, the Purves met a couple that had traveled to Los Algodones for dental work multiple times before. The couple only had positive experiences, which reassured the Purves that they made the right decision to come to Mexico for dental work.

At the end of the day, guests of the hotel gathered in a courtyard outside to share information including what they were there for, where they were from, and previous and present experiences in Los Algodones. “The whole joy of being there wasn’t just that we could get cheap dental work, but that meeting all these people with the same thing-they all needed dental work, they were happy to be there. The sunshine was warm, the ambiance was just so cool. You felt so safe. It was just plain fun,” says Carol.

Not only was the hotel a great experience, so was being at the dentist’s office. At the office the two patients immediately had x-rays taken and a consultation with the dentist. Once upon agreement of the necessary procedures, the dentist talked them through what was going to happen and the products he was going to use. The treatments were a success.

To hear more about the Purves’ great experience with dental tourism listen to the full interview on the Medical Travel Show.

To learn more about Dental Departures, listen to our  interview with the CEO of Dental Departures, Paul McTaggart. on The Medical Travel Show.

Marketing, research and business development consultant in healthcare, human services and senior living.

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